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Q. How much will my delivery be. 

A. Please refer to the delivery tab located at the top of every web site page. 

 

Q. How Long will my delivery take. 

A. this will depend on the delivery option you take at the checkout. If you want to get an exact date for delivery please call or email our customer service. 

 

Q. Can I return an item. 

A. Please refer to the return tab located at the top of every web site web site page. 

 

Q. Can I request a specific delivery date. 

A. Yes, please call our customer service team who can narrow your delivery down to date & am or pm for your delivery. Please ensure you do this as soon as you have placed your order. 

 

Q. Will my information be sold by you. 

A. No. We will only ever use your information to inform you of any special offers by email. Your contact information will not be used by any other company. 

 

Q. Can I contact you by phone. 

A. Yes. We have a dedicated full time customer service team Mon-Friday 9am to 4.30pm to assist you in any way we can 01142451515 at busy times you may be directed to an answer service please leave your details for a member of customer services to call you back. 

 

Q. Are you based in the UK. 

A. Yes we are based in the UK and unlike my web sites we have no problem in clearly displaying our full address and contact details which are on our home page of this web site. 

 

Q. Is Payment Safe. 

A. For payment we use Pay Pal express which can take one of payments. Pay Pal also can be used by current Pay Pal users with a registered account. Pay Pal as the latest technology when it comes to the safety or your personal information and use the latest in encrypted technology. 

 

Q. Can I get any further information on a product I have seen on your site. 

A. Yes. We try to put all the important information in our product detail pages but were not perfect, so if there is any further information you require please call or email our customer service team. 

 

Further Questions? 

If you have any question which is not covered above then please call or email our customer service team. [email protected] 01142451515